Limited memberships In order to deliver the highest level of service, we only accept a limited number of new clients.
Limited number of memberships available

It's okay to be curious about MAGEN.

We offer one-of-a-kind service and we know it draws a lot of questions. Here are some of the most commonly asked questions we get from our clients.

Don't see your question on here? Contact us

About MAGEN
  • What's this all about?

    Our personal privacy protection service ensures that people can't find out where you live from the internet and public records. We know that home privacy is of the utmost importance for high-profile and public-facing individuals, which is why we seek to provide this unique service.

  • Is this an online class program?

    No, we don’t sell any products or offer classes. We are a group of privacy consultants who help our clients minimize their personal information exposure using a mixture of our software and services.

  • Who are you?

    We are talented engineers, high-profile attorneys, and expert public policy analysts. Our team provides the perfect combination of knowledge, expertise, and execution to deliver the ultimate in privacy protection.

  • How did this get started?

    One of our founder’s family members became the victim of a devastating life-changing event after publicly available information led to their home address being exposed. This motivated the founder to create a technology that identifies and mitigates the risks of home address exposure through online search or public records. As a result of these events, MAGEN is now protecting the home address privacy for hundreds of high-profile clients.

  • I can't find any information about the company

    When researching MAGEN, you may notice that there aren't any reviews. In fact, our web presence can't be found anywhere, we don't have social media, and we never publicly disclose our existence. We know this may look fishy, but this is on purpose. We hate attention as much as you do.

  • How do I know if MAGEN works when everything is a secret?

    Some things are best kept secret. Picture a stock guru selling a trading program that teaches certain tricks to create guaranteed income. The more people know about these tricks, the less effective they become. MAGEN works best when the secrets of our trade are kept out of our perpetrator's hands.

  • I want to test MAGEN but don't want to give out my information.

    We don't need your personal information to find your exposed information. However, we want to ensure this doesn't get abused or used maliciously. We recommend that you have your management team reach out to us to skip the pre-screening process. If you are contacting us directly, please be prepared to disclose valid credentials.

  • My advisor said MAGEN probably doesn't work.

    We completely understand the skepticism as the market is bombarded by self-proclaimed gurus who sell their systems run by unlicensed and unqualified staff. Like an insurance, you don't know how well the policy works until "it" happens to you. If you discover that your policy doesn't work when it becomes under fire, you know it's already too late. MAGEN works because our game plan has been tried and tested to get the job done for hundreds of high-profile people.

  • Why aren't you disclosing your detailed background?

    We don't care about titles like ‘CEO’ and ‘VP’. We also don't want to be known or Googleable. We are tech-savvy computer geeks and former FAANG company innovators who just don't like attention. ¯\_(ツ)_/¯ However, we will reveal our background for organizations that require a demo and case studies.

  • Can I trust your expertise despite missing 'Meet the Team' info?

    Yes. We aren't known, haven't written books, and don't have followers or subscribers but that's because those things aren’t important to us. What is important to us is achieving the best result for protecting your name. Instead of striving for notoriety and exposure, we strive for confidentiality. That’s why we intentionally don’t advertise or disclose any unnecessary information. Ultimately, you can trust us because we've already helped hundreds of high-profile people keep their privacy intact and we know that we have the game plan that has been tried and tested to get the job done.

  • Would my information be safe with MAGEN?

    Absolutely. From the initial contact to last email, we do not use any CRM tools, free online services like emails, cloud storage, office-related tools. For calls, we are using blank iPhone 11s (no downloaded apps) that has disabled iMessage, iCloud, Location Services, and Siri. For data backup, your information is stored in an AES 256-bit XTS encrypted local drive protected by a 16 digit non-sequential, and non-repeating passcode.

General Questions
  • What can I expect from this?

    That no one will be able to find your personal information by searching the internet or find any publicly available facts from you or anyone you know that could lead to the exposure of your home address.

  • Does this remove me from the entire internet presence?

    No. Your non-threatening information like news articles, business info, etc. will still be available online.

  • How long does the process take?

    It can take anywhere from one to six months or more to see the changes. It depends on the uniqueness of your name, your digital footprint, and your currently exposed information through public records. It only takes seconds for you to become findable on the internet, but it takes months to get you removed.

  • What does the process look like?

    First, we remove everything we can without your involvement, primarily from public information data brokers and websites. Then, we provide you with an action plan that you can follow with or without our help. It can take many tasks to fix every exposure and most won't know where to start. This is why we have our team of attorneys and public policy analysts help you through the process – allowing you to focus your time on the things that matter most.

  • Can MAGEN be effective when people already know my address?

    It depends. When you start coverage, we’ll begin to control your current exposure so that no one else can find your information again. For previously exposed information, we need to analyze it, assess the threat level, and provide the best solution.

  • What's the cost?

    Our membership rates start at $2,500 USD per year per name and there can be additional costs for attorney fees and other assignment-related fees.

    We cannot give the exact cost since we can't predict the amount of tasks needed to protect your name without a proper analysis. We take a case-by-case approach for each name in order to ensure that we only deliver the highest level of protection possible.

  • What's the difference between VIP vs Private Client?

    VIP is for public-facing professionals like health care personnel, lawyers, public servants, media personalities, and high-net-worth individuals. This service does not include dedicated attorney assistance.

    Private Client is for public-facing executives and others who are at increased risk of physical threat due to their status or wealth.

  • I have my own legal/personal asset team. Do I have to use your lawyers?

    No, we can disclose our task list and work with your legal team. However, we do highly recommend to use our team of lawyers since they are specialized in the privacy field.

  • Can you share any testimonies or reviews?

    No, we never showcase specific, identifiable client information due to the nature of our services. However, we are open to sharing client references with you if there is a mutual connection between you and the other party and only if the other party consents to be disclosed.

  • Can I replace our digital risk management system with MAGEN?

    No, MAGEN should not be compared to digital risk management platforms as what we offer is different. Our program solely focuses on privacy protection involving home address which is something those platforms can't offer. On the other side, MAGEN does not focus on security aspect of your digital identity so we highly recommend that you incorporate MAGEN in addition to digital risk management.

  • Does MAGEN prevent identity theft?

    No. MAGEN is a privacy protection provider, not an identity monitoring provider. We mostly focus on exposed home address and you would need a separate identity monitoring service provider.

  • Can you guarantee no one will ever find me?

    No. There are too many variables involving things that are purely out of our control. (Delivery driver revealing your home address, someone following you home, etc.)

  • What's the difference between MAGEN and "Remove-Me-From-The-Internet" programs?

    MAGEN's process is backed by our proprietary search engine that identifies your exposed information and a detailed process that involves help from attorneys and other privacy experts. This level of coverage goes beyond what other programs are capable of. Remove-me-online services may work for average person, but they fail to offer the level of privacy protection that high-profile individuals need.

  • I have been "scrubbed" already, should I use MAGEN?

    Absolutely. We can show you what other services miss and clean up the exposures for you. Even if you don't share your information anywhere, it comes down to human errors and indirect exposures from friends, family, or neighbors revealing your information on accident. Our search technology flags and mitigates those risks.

  • Is there a trial period?

    No. As consultants, you pay for our time to provide an in-depth service. We offer a free consultation so you can see if we’re the right fit for your needs.

  • Do you store my information when I contact you for a consultation?

    No, we only use your contact information to contact you for the consultation. We do not use any 3rd-party CRM tools to store your information for future correspondence or sales. If you decide MAGEN is not the right fit for you, you just let us know your decision and there will be no further communication.

  • Is there a refund policy?

    No, because you are paying for our time to work on your case. We will consult with you before you start our service to help you determine if MAGEN is the right fit for your needs.

Miscellaneous
  • How do I get a hold of you securely?

    After you reach out via our Contact Us page, we’ll communicate through the reputable encrypted email provider that we use.

  • Can I message you on an encryption messaging app?

    No, we do not use any messaging apps to communicate with our clients. You can always email or call us.

  • I live in California and CCPA protects me. Do I still need MAGEN?

    Yes, because CCPA does not consider publicly available information as personal data.

  • Can you set up fake aliases and ghost addresses as well?

    No, we don't think these activities are effective. Because we take great pride in delivering effective results, we choose not to provide these kinds of services.

  • Can you also spread disinformation about me to create noise?

    No, most ill-intended individuals who are snooping for your information online aren't going to fall for that. Again, we don't think those activities are effective, so we don't provide that kind of service.

  • Why did you refuse me as client?

    No hard feelings but we cannot work with certain individuals. We will be 100% honest with you and won't take you as a client if we don’t feel confident that we can deliver the best result.

  • Can I send an NDA or confidentiality agreement prior to consultation?

    Absolutely.

Still have questions? Contact us

let's talk
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    MAGEN
    The Ultimate Privacy Protection